To perform these procedures, you must be a member of the Administrators group, or you must have been delegated the appropriate authority. RTP helps to protect users by examining auto-start extensibility points (ASEPs) where spyware or other potentially unwanted software tends to install itself. Real-Time Protection must be enabled so that Windows Defender can automatically examine the ASEPs. To resolve this issue, enable Real-Time Protection (RTP). %1 Real-Time Protection agent has encountered an error and failed to start.
In order for Windows Defender to alert you when spyware or other potentially unwanted software is installed on a real-time basis, Real-Time Protection must be enabled and functioning correctly. Please contact your Reseller.Event ID 3002 - Real-Time Protection Availability Beginning with SOLIDWORKS 2020, DVD distribution media will only be provided on request.
Users may be directed to work directly with their VPN provider to resolve issues on a case-by-case basis.
SOLIDWORKS does not test or certify VPN (Virtual Private Network) solutions but provides best-effort support. For PDM Professional, it is recommended the Archive and Database servers are two separate, dedicated machines. It is not recommended to install any instances of other applications on the SOLIDWORKS PDM Archive or Database Server. SOLIDWORKS 2018 on Windows 8.1 and Windows Server 2012 R2 requires the Microsoft April 2014 update. Apple Mac ® based machines running Windows using Boot Camp are not supported. Windows Home Editions and Windows To Go are not supported. 
Refer to the Microsoft Windows Server documentation to select the Windows Server edition that meets your needs.
SOLIDWORKS recommends using a Windows Server operating system for all SOLIDWORKS server-based products. SOLIDWORKS supports each Windows 10 and Windows 11 release for applicable SOLIDWORKS releases as long as it is still covered by both the SOLIDWORKS Product Support Lifecycle and Microsoft Windows Lifecycle Fact Sheet. SOLIDWORKS recommends using the latest Microsoft update of Windows and Office. SOLIDWORKS Product Support Lifecycle defines the End Of Support for SOLIDWORKS versions. SOLIDWORKS releases after the EOS are not supported for the said Microsoft product and SOLIDWORKS installation is blocked in the case of an operating system. End Of Support (EOS) corresponds to the last SOLIDWORKS release where a Microsoft product is supported (This is synchronized with the Microsoft Mainstream Support End Date). Microsoft/Apple Products Support Lifecycle (SOLIDWORKS 2020 and older)
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